Auto Dealer News Net

Dealer customer relations are at the core of a better dealer reputation and a more profitable business. No matter what level of service you may provide, without a system in place to manage both pre-sale and post-sale customer relations you are losing business.

“We know this with great clarity. Our dealership clients have seen remarkably stronger sales than their competitors even in the throws of the worst economy in 60 years. This advantage is directly attributable to the word of mouth recommendations generated by outstanding customer relations management.” says Marc King president and founder of www.BetterDealer.org 

By enabling the customer to easily give critical feedback directly to the dealership management, BetterDealer clearly demonstrates dealer interest and awareness of customer concerns. The benefits to the dealer are clear. More customers, and more profit.

First a simple survey is provided for the dealership customers on the BetterDealer website. BetterDealer monitors the reviews and takes the best for inclusion in dealership’s BetterDealer review listings. All negative responses are sent directly to dealer management for follow-up and corrective action. BetterDealer then provides the dealership’s website with a homepage link to the dealers good reviews as a trusted 3rd party for 100% legitimate reviews.

“The BetterDealer name is synonymous with better service and responsive customer support. We achieve this by helping the customer get high level response to customer issues, and we help the dealership provide better customer service through an easily established customer response process. The results speak for themselves.”

Of course cost is a critical factor in challenging economic times so BetterDealer has you covered. Full service packages start at just $495 per month.

Dealership’s are welcome to visit www.BetterDealer.org for more information.

Automotive SEO  has taken some time to find its way over the past several years. Meaning that car dealers are finally getting on board while at the same time the major search engines are evolving in ways that create both opportunities and pitfalls for the SEO practitioner.

While traditional SEO focused on gaining page rank in the search engines. A practice that involves on-site setup and off-site link building. More inventive approaches to SEO are overtaking the Automotive dealer SEO market.

Dealers are now viewing Automotive SEO as only a small step in their overall Internet Marketing Strategy. No longer can a deallership assume that a high ranking page will bring in the business they anticipated in years past.  In fact the inclusion of negative reviews or misleading competitive postings can completely destroy any benefit that may have been available with basic Automotive SEO.

What’s Next

Reputation Management  is now the primary need for most dealerships online. Negative reviews are the number one issue now rising to the top of Internet dealer concerns. A dealers online reputation is directly tied to monthly in-store sales, and a negative online reputation can cost even a prominent dealership tens of thousands of dollars in lost revenue.

GEO Targeting  is another ground breaking strategy that can be employed through a comprehensive Automotive SEO GEO targeting strategy. By using an Automotive SEO strategy to target specific surrounding regions a dealer can generate an addition five to ten sales per month.

We recommend combining Automotive SEO, Reputation Management, and GEO targeting strategies in a single package to keep pace with cutting edge Automotive SEO developments.

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Improve your Search Engine Rank Position (SERP). Our Affordable SEO will improve your SERP on the major search engines for your key search phrases.

Read our customer success briefs to see how our Affordable SEO Solutions have increased sales, and exceeded web traffic, and lead generation goals for our customers. With Best Price SEO’s Affordable SEO Programs you get the best of all worlds: Affordable SEO, great customer service, and measurable results.

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I took my 2006 Audi A4 to Sonnen Motors for a 30K tune up. Dropped the car off Tuesday morning, picked it up Wednesday evening. Excellent service and support. I will use them again.

Seth R.
Mill Valley, CA.

Capitol Subaru in San Jose deserves a gold star for providing excellent service to my mother and sister on May 4th.

Ruth C.
San Jose, CA.

I like their service. I give them a perfect 10 score.

Kam N.
Milpitas, CA.

I thought I knew what good service was, but I just was so impressed with the folks at Capitol Hyundai San Jose that I had to let everyone know…Excellent pre-sale and post-sale service, just the best I have ever had.

Ken S.
Saratoga, CA.

Kudos to Capitol VW for their friendly and timely service on my 2005 Jetta.  Great Job!

Linda E.
San Jose, CA

Hi Peter,
Just a quick note to thank Sonnen Porsche for rebuilding my prize 911 Targa. She runs just like new and is the envy of all my friends.

Cheers,

Chuck S.
Marin, CA.